Originally Posted by
lrbenko
I think that's where Ill have trouble. I booked: Your VehicleCompact 4-5 Door Group C CDAR(C) Chevrolet Aveo or similar
I ended up with a Kia Sportage, which at the time of rental seemed like the same class. There again was no mention of an upsell at the counter. And if there had been, I would have protested as I don't see a difference in a Chevy Aveo and Kie Sportage. I thought that model just landed in the "or similar" category.
Does this sound reasonable, or am i being naive?
I don't think it matters what you reserved, or what they gave you. If they correctly identified the car they gave you (by license plate? car number? make of car?) as the Kia Sportage on the contract and on the return receipt, then presumably you can only be charged the rate that appears on the contract. Even if they gave you a car in a higher category than what you reserved, if you did not request a different car and did not agree -- in writing -- to pay a higher rate, then I don't see how you can be charged more than what appears on your contract.