yosithezet

Wanted to wait until I arrived at the hotel again to answer.

Status Recognition

Status Upgrade
I'm 0/4 for suite upgrades as a Globalist. Consistently I've arrived on a Monday and the hotel is opening up more floors as time progresses. That said. the GM and several others at the hotel know me from other properties and while they have been friendly, and the staff is amazing overall, I have only received upgrades to Deluxe Rooms. Interestingly even if the room is the same in the series (i.e. xx14, yy14) they aren't designed the same. Last week I had xx14 and it had a seperate room with the toilet, this time I'm on a higher floor and xx14 doesn't have the separate room off the entry. The first stay I was in a room that had two sitting areas and the following week the same series on another floor didn't have the second sitting area. Three of the stays were redemptions and one using the opening special rate.

(Lots of info in the SGS thread, but I'd say that with suites seemingly becoming more challenging at the SGS, this may be a wash unless you are an SGS regular.)

Status Club/F&B
The Regency Club will be at the top of the building so it isn't yet finished. They temporary solution of providing breakfast in the main restaurant on the 4th floor, providing an area of that restaurant for use as a club lounge the rest of the day, and providing F&B for the 2 hour happy hour in that space in the evening is great.

Breakfast is superb and included for Globalists. They have many stations of different types of food. Lots and lots of roasted and cooked veggies, eggs cooked in different ways, on-demand egg station, salad station, cold cuts and the like. There are some interesting jams like tamarind/banana. And, although it took me time to realise this morning that they moved it, there is a station where they will prepare fresh juice from a buffet of vegetables and fruits. You select what you want and they make it on the spot.

The evening cocktail food is another highlight. The buffet is over two stations and the menu provides hot items which are impressive. I did note to the GM that the portions are too large for one person, but it is really impressive. They make mixed drinks. Beyond a gin & tonic, they also are willing to work out and old fashioned and likely whatever else they could reasonably put together from the ingredients on hand.

(The SGS has no lounge. I love the options for Living Room and Bar Su and Sala. I think the experiences are very different. Breakfast at the SGS is perhaps 15% better due to variety, but on the other hand I don't think you can get fresh juice on-demand in the cafe, but could be wrong. Apparently you could at Rosini but that is a topic for the SGS thread.)

Service

I've had really great service from everyone at the new HR. This is my fourth visit and everyone remembers you. The engagement is really excellent. The GM and Hotel Manager are often seen around the hotel. I had a physical plant hiccup during the last stay and while they didn't need to recover at all, they wouldn't take no as an answer. Much of the staff have worked in other hotels. Besides folks from other Hyatts, there are folks from the Westin and Kempinski and others. So everyone knows how to deliver proper service and the GM and Director of Rooms and others certainly know how to rachet that up to a very high level.

(I'd say that service is on a similar level of quality to that of the SGS, but I didn't use the concierge or spend time by the pool so not sure I have a full comparison)

Pool

While I didn't use the pool, I did check it out. Looks nice.

(SGS hard to compare anything to the hidden oasis that is the SGS pool and Sala)

Location

There are lots of shops along Soi 13. This evening I went to the Sportsman Pub for a travel meetup attended by over 100 people. Along the Trendy building are lots of restaurants, convenience stores, massage place, etc. The Hyatt building itself has 2 floors of retail including a Coffee Club, Let's Relax spa and nail salon and soon a butcher and a Japanese restaurant IIRC. That area of the building will be connected by bridge to the skytrain. The work is coming along well. The bridge and walkway structure are connected and seem to be finished so just a matter of time. This is a good location all in all.

(SGS similar other than the access to T21 and Robinsons

I really don't want to derail this thread with an SGS discussion, just added the bits of context as requested.