Originally Posted by
GFrye
... and their rapid, initial transatlantic expansion was using a new(-ish) aircraft model with lots of kinks that needed to be worked out and a maintenance partner that wasn't prepared for the amount of work.
While the frequent B787 maintenance issues have largely been addressed by now, it affected their reputation.
I've piloted the 787. It's a great plane; the kinks were worked out long ago on the airframe. The problem that Norwegian and a number of other carriers had with the 787 was strictly with the Rolls Royce Trent 1000 engines. Those airlines who have GE GEnx engines have not experienced any engine problems.