Originally Posted by visitor

So, it happened #AirCanadaCamping

1) Got on board, seat was partially inflated
2) Told SD, he called maintenance
3) Maintenance first tried the screen trick - did NOT work. Apparently there has been a software update
4) Maintenance hard reset the seat using underside switch
5) Seat inflated, he left
6) Went to sleep, woke up four hours later to feeling of great discomfort - sleeping on a park bench
7) SD very helpful, there was one other empty seat in cabin, but that one also had deflated lumbar
8) So I pulled out the sleeping pad :-)
9) Inflated in 8-9 puffs
10) perfect fit
11) need to put AC mattress cover on, as otherwise gets very warm
12) very comfortable, more comfortable than AC cushion at best of times
13) Flight attendant in charge of our aisle super interested, we had a good chat about it all
14) SD offered up white form no issues, wrote it up, was very helpful, as was rest of crew
15) In summary, would not hesitate to use it again - key tip is to put valve face down, and to make sure pad doesn't slide down into well

Let's see how lucky I am on return! #AirCanadaCamping