Originally Posted by
ginkoka
Stayed here last week and I didn’t push for a suite upgrade as there was no availability online. BUT at check-in I heard a check-in agent offer another guest an upgrade to the designer suite (which is eligible for SNA upgrade) for a cash top-up, which makes me wonder if funny tricks are being played
The hotel is not talking SNA at the moment, so how would you know that suite is part of a SNA pool.
Beside that, even if the suite type was part of SNA option, that does not mean it is defined as a Standard Suite. Some hotels even offer Presidential Suites as an SNA option.
What would be great is a list of room types, that are available for complimentary upgrades.