FlyerTalk Forums - View Single Post - "Comments on file" in reservation comments section
Old Aug 4, 2004 | 9:51 am
  #37  
Xyzzy
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I wrote Hilton about this and I received a telephone call from the Diamond Desk in response. After some research, the person I spoke with told me that he was told the change was related to "security." Needless to say, I did not find this to be a satisfactory response in any way shape or form. I considered it a rather poor excuse for an excuse. I expect them to get back to me again soon.

FYI I said just about the same thing as Grog (and for the same reasons).


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