My scenario is slightly different and had wondered whether anyone else has come across it before
Booked 2 rooms in Hobart
1st room for me 6 nights
2nd room for mate( booked week later ) for 3 nights same check in date but obviously different check out date
Mate checks out after 3 nights,status points and 3 nights added to my account following day
I check out 3 days later after 6 nights in total no more points nor final 3 nights added .
Contacted c/s about same no reply
Been in touch with some sort of manager at Hobart hotel who cannot do eneough to help rectify situationand even though he also has contacted c/s by phone still awaiting outcome after 2 weeks of him trying.
Is it not possible to manually add nights at hotel to my account if it can be done for points does any one know please