Originally Posted by
gilbertaue
Why are you guys insisting on using points via the website?
Your negotiated rates, which are certainly the same concept as my corporate negotiated rates with AH are all "pay at hotel"
The function of negotiated rates in the online system is different because it allows you to book on BEHALF of someone else too (hence not allowing you to use your points).
But if you are staying, why don't you redeem your points upon checkout on your "pay at hotel" rate?
Because it's not clear on the website how it works, as this isn't presented as an option. Sounds like many long-time Accor members know this, but if you navigate to the section for "Use Your Points", it takes you to make a new booking; it doesn't present other ways to use them on a hotel booking.
So if I'm using a corporate negotiated rate, seems like I can't use my points in advance, but I can redeem them on checkout? Again, not clear on the website.