Originally Posted by
lighthouse206
This is likely a loss of revenue for them as the room will go unsold during peak season.
During peak season, why would the room go unsold?
I just had a ski-area hotel in Austria agree to cancel and refund money for a non-refundable booking during its peak ski season week. Before an hour had passed after the cancellation, the hotel had sold the room for a higher price.
Flying in (or driving in) to go skiing at Park City need not be something planned long in advance in every regard.
Originally Posted by
Schutzee
I had insurance on the ski passes. I don't think any company will insure an award stay. I've been an insurance agent for 40 years so I'm a big fan of insurance :-)
Glad to hear your child will make a full recovery and that the hotel did the hospitable thing for the circumstances.
I have found that some foreign home insurance coverage can be rather more generous than what I would get from the insurance policies sold to me in the US. And if the award stay were to be spoiled due to covered circumstances and had resulted in a charge that was say dollar-denominated, then there may be hope for not being out all the points and more. And I know Hyatt has charged dollar-denominated amounts for no-show reservations that were supposedly "free nights".