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Thread: Kudos to Hyatt
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Old Feb 10, 2019 | 5:14 pm
  #14  
GUWonder
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Originally Posted by lighthouse206
This is likely a loss of revenue for them as the room will go unsold during peak season.
During peak season, why would the room go unsold?

I just had a ski-area hotel in Austria agree to cancel and refund money for a non-refundable booking during its peak ski season week. Before an hour had passed after the cancellation, the hotel had sold the room for a higher price.

Flying in (or driving in) to go skiing at Park City need not be something planned long in advance in every regard.

Originally Posted by Schutzee
I had insurance on the ski passes. I don't think any company will insure an award stay. I've been an insurance agent for 40 years so I'm a big fan of insurance :-)
Glad to hear your child will make a full recovery and that the hotel did the hospitable thing for the circumstances.

I have found that some foreign home insurance coverage can be rather more generous than what I would get from the insurance policies sold to me in the US. And if the award stay were to be spoiled due to covered circumstances and had resulted in a charge that was say dollar-denominated, then there may be hope for not being out all the points and more. And I know Hyatt has charged dollar-denominated amounts for no-show reservations that were supposedly "free nights".

Last edited by GUWonder; Feb 10, 2019 at 5:21 pm
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