https://www.nzherald.co.nz/business/...ectid=12202496
"Under the Civil Aviation Act, under compensation, the passengers can apply for up to 10 times the amount of compensation because this is not an act of God or an engineering problem or technical problem.
"This is clearly an administrative - well, I call it a cock-up and the passengers should file and are entitled to compensation. It should not have happened.''
Given AIr New Zealand and compensation are not two words you typically hear in the same sentence I am VERY intrigued to see what comes of this.