Originally Posted by
WineCountryUA
Unfortunately since the update of the ANA/NH website, it is also known for phantom inventory.
That's exactly what happened to me. Before applying for upgrades, I checked on NH which showed availability for both outbound and return, but when I tried to apply the miles, only the return was available.
I also tried with using ANA miles (which requires 20% more!) and got the same results - no go.