Originally Posted by
Porcepic
Did you try all the possible ways on MU website to retrieve your booking? Some may be more successful than others, in particular the “Verify my booking” section (even if ticket bought via an OTA). Others may still work if you try some tricks (like adding “ mr” to your first name, trying both 781xxx and 781-xxx).
I tried a lot of things, but not yet the “Mr” before my first name – will give it a try later 😃. I tried my first name only, and also First Name Middle Name (with and without the space). As for the eTicket number, I did try indeed with the dash, without success.
To be honest, I was just interested in accessing my booking and make sure all that (1) my AF/FB frequent flyer details were input properly; (2) check the fare class letter and (3) select my seats. Having been unable to do so, I called directly MU in PVG’s HQ (there is an option for English), and the agent was so nice to confirl that my FB number and Plat status were recognized, assigned the seats for me, and confirmed that the « I » fare class was indeed a public fare that is eligible fir miles (I was concerned because I booked on Vayama and was afraid there would be a catch for such a good deal – again, $2,400 R/T from JFK to BKK via PVG!!!).
Originally Posted by
Porcepic
On a forthcoming trip with MU, I have noticed that the PNR given by the OTA was not my actual MU PNR displayed by their website.
My booking does appear on the AF app though, but I have one leg operated by AF (on MU codeshare). Interestingly, all others legs are shown but STD/STA appear as “00:00”. Needless to say, even if booked in J I can’t select my seat in advance on my AF leg…
I noticed two PNR and was not sure which one was the real MU one. On one of Vayama’s booking confirmation email, it says one, but on the eTicket receipt, it says another one. I tried them both, with every combination of First Name, First Name + Middle Name, without success.
I do see however that on the KLM app, KLM picks one of the two PNR, so I woukd assume that this one is the real MU one.
Anyway, funny that KLM picks the booking but not AF! I guess we’ll never solve that mystery!
-vinnyc