Originally Posted by curl

I was walked this week at a Marriott in the LA area. Late flight into LAX, I'd confirmed reservation with my corporate Amex and checked in with mobile app. They handed me a letter when I walked in after midnight and told me I could get a room at the not-so-nice hotel across the street. I protested loudly and also said, no way I am walking down the road in the MIDDLE OF THE NIGHT in a city I don't know. I took the room and then ended up back at Marriott for second night of res. I've just always assumed I'd never get walked as an elite member?! by the way, the place across the street had terrible loud HVAC, a thin mattress and lumpy pillows. It was gross. But it was 1am (and I was on central time so felt later) and I didn't know what to do.