Originally Posted by
blockerca
Hello,
I called Amex about the 200$ travel credit. I tried to get a clear explanation but i'm not sure i quite understood...
My anniversary date is November, so what happens to my 2019 travel credit? Does that mean i have 2 months in 2019 to book something or is it good to use until November 2020? What if i book something now, can i claim the 2019 credit in November?
Thanks for the info.
You will get your $200 travel credit in November 2019 which you may use until November 2020.
In your very first year, you became a "member" in November and you immediately received your $200 travel credit. Then two months later in January, you received another $200.
Essentially Amex is "crawling back" the $200 that you received in the first year by making you wait until November 2019.
While I agree with the rationale for the change, I think Amex has handled the implementation very badly.