Originally Posted by
see2xu
I'll eat the cost, rather than get into a battle of wits with unarmed opponents. And I would have no leverage with AC, since I will never willingly board another AC aircraft.
You don't need leverage, you just need to fill out a form and attach a receipt for the clothes you bought. You need not fly AC again if you wish. They sent me a cheque - not a promo code or a future credit - it was actual money.