Originally Posted by
cauchy
I'm not saying the no-win-no-fee people will take this particular one up, but at some point the mismanaged-weather-delay scenario is going to be tested in court.
To be honest on the scale of delay mismanagement (including of such mismanagement by ba) this case does not even register. Think problems at the hub and insufficient deicing facilities and the likes.
On on this one, I’m afraid I’d say customer service is pretty much the only hope, and it’s by no means a guaranteed success.