Originally Posted by
LegalTender
You sure Companion Pass and RR redemption rates/rules apply to Hawaii?
They would have to change the rules and restrictions listed as part of the program guidelines on their website:
https://www.southwest.com/html/custo...nd_regulations
There's nothing to say they can't do that (the website specifically says: "Southwest reserves the right to amend, suspend, or change the program and/or program rules at any time without notice."). However, I think they would have a lot of pissed off people and it seems inconsistent with their overall business strategy of having the most flexible and usable rewards program in the business. They have never excluded any service (as far as I know) from the rewards/companion pass program.