FlyerTalk Forums - View Single Post - The Official - GLOBAL UPGRADE CERT success thread - Yay! I got it!
Old Feb 7, 2019, 9:50 am
  #3394  
mattya9
 
Join Date: Aug 2014
Location: Las Vegas, NV
Programs: Delta DM
Posts: 425
Originally Posted by Eddie98


i used EF to get help and book my trip in November. You have to be flexible with your dates and times. I also booked with KLM.
We definitely have some flexibility.(September 11-25 for our whole trip). I did sign up for an EF account and it's already worked wonders. However, getting back to a point I made in my post above (and a point many other have made on here), I had to explain to the DM agent he needed to search specifically for KLM Z space; EF was showing 7 seats open and at first he didn't see it. But with some suggestions and a pushing him a little more he finally found it. It almost makes me wonder if DL is specifically leaving something out in their training on the whole "KLM Z award space" topic?

OPS
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