Originally Posted by RobOnLI

Good luck. It's a total scam. I stay at a different hotel every week, sometimes 2-3 hotels a week. I had a string of 5 bookings on a single day back in November when they ran the 12% promotion. Not one posted and I had to submit a request for manual entry. Four were denied by Marriott owing to "the customer must have used a coupon or some other site". Total and complete bull. The stays even posted as "pending" on Ebates so it was clearly a click-through from Ebates. The fifth one was manually added by Ebates and I was told it was a one-time exception.

If it's the 'normal' 2 or 3% rate the stays almost always post without any issue.

PS - I'm now going through the same thing with another cash back website (not Ebates) for a Marriott stay at an 8% rate. Again, Marriott is claiming I used another website or a coupon. I have no Marriott coupons!!!!

-RM