Originally Posted by
pcoll
AS 204
SEA/SJD
Feb 5
Lunch
No PDB, Water given later with drink orders. Flight delayed at gate but, door closed. Should have been time for at least water bottles.
No hot towels. Small ramekin of nuts with drink. No menu. Offerings simply described as “Rosemary chicken or “vegetable rice bowl”. No offer of Fruit and cheese plate.
We both requested the chicken. Surprised when it arrived , actually Chicken clementine with Saffron Rice. Glazed onions and Swiss chard were the only good things on the plate. Salad and usual wheat roll. Warm cookie served later.
Again, no second towel service. FA made no attempt to stop Y passengers from coming forward. Carts were not in isle. Had to go to gallley to get refills for water and coffee. She seemed occupied with doing a Mexico turnaround. She was upset to find out she could not get off the plane. Not terrible but, not good either. Just meh.. Dissapointing when flying paid F.
It's possible that they were still being catered (either in front or back) and that's why the plane was delayed at the gate. That may be why they didn't get the water bottles. I hope it's not because they were just being lazy - that's embarrassing.
fruit and cheese plate is only available as a pre-ordered option, it's not a third option on board.
There is no second towel service. Just one, prior to the first beverage service... or at least, that's the way it's supposed to be. Sorry you didn't get that.
No excuse for poor service.