Originally Posted by
nevansm
Given the pace at which some express FA's do service, I'm perfectly fine with it. As long as I get to pour myself a PDB
Poor performance should not be an excuse to accept a decline in service/benefits.
Like people who never check baggage because they are afraid it will get lost or its too slow.
Or people who hang their coats by themselves because the FA is too slow or forgets
Now it is better to pour your own drink and get your own food because the FA is too slow or does it incorrectly?
We should push UA to improve their services. Not accept a reduction as a re-branded "game changer".
Anyways, overall, this sounds like a good change. However, as always, the devil is in the details so we'll see.