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Thread: Bed Bugs
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Old Feb 6, 2019, 2:23 pm
  #31  
tuono07
 
Join Date: Mar 2010
Location: Whatever Hotel I'm in
Programs: Delta Gold, Bonvoy Titanium Elite Lifetime
Posts: 459
Well my
4. So my saga continues with my first conversation with the Marriott claims dept. I could be wrong but they sounded like a third party to me.
1. Had no information from the hotel about my claim
2. had no information about my membership at Marriott. status, years in the program, previous complaints ( none)
3. Preceded to tell me that bed bugs are everywhere now and " very popular" ( Make sure you all check the bed bug option when doing mobile check in)
4. She seemed to want to close this file very quickly but I informed her that I would be holding open for at least 3 months.
5. Overall very unimpressed with the Marriott response so far.
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