Originally Posted by
controller1
Have you verified that the 240K was actually taken from your account or is the confirmation email just showing the current cost?
I regularly receive confirmation emails several days prior to a stay. If it is an award stay, it will show the "price" I supposedly paid in points and it will show the current price even though I may have used fewer points at the time the reservation was made. I can guarantee you that no additional points were taken from my account as I've been keeping a spreadsheet on all points since December 2017.
The points were totally pulled again - the whole way I found out too was award wallet alerted me at the same time my balance had dropped by 240k...