Originally Posted by
Often1
Most of your writing suggests a rather passive approach. If you want something, there is a call button, you may flag CC down in the aisle or use the occasion to walk to the galley.
This sounds as though it was a night time flight in which case most passengers would vastly prefer to be undisturbed unless they seek attention.
If you do send something to BA, keep it to 2-3 short declarative sentences.
definitely not the case on BA. on a flight last spring LHR-MIA in CW, the staff were similar and while i had to rely on my call button for almost everything, it resulted in the crew notifying the CSD about my use of the call button. he sat next to me as i listed everything i had to ring for (water, refill, beverage offer, to have tray taken away, scone that never materialized, more water etc etc). these were not unrealistic, but truly a poor showing of the crew on that flight.
so as someone noted--victim blaming is not the solution here where BA has repeatedly shown such service standards on numerous occasions and via many reports here.