Originally Posted by
hockeyinsider
... I've also reached out to properties that had suites I might want using the chat feature [early, the morning of arrival] ... One property took a full day to respond to a chat message.
I sent a request as soon as I'd checked in yesterday (Tuesday) for a stay on Thursday. They haven't replied yet (just got "Thank you for reaching out .." when I first hit 'em up, and then "We apologize for the delay ..." 5 mins later), but nothing since. I'll ping 'em again tomorrow morning, so we'll see. Ex-SPG property, FWIW