FlyerTalk Forums - View Single Post - Marriott's Customer Service : General Discussion Thread
Old Feb 6, 2019 | 6:06 am
  #188  
jb3t
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Join Date: Aug 2010
Programs: MR LT Titanium, SPG LT Plat & Plat 100, SWA A+ & CP
Posts: 1,094
[QUOTE=MSPeconomist;30744709]
In almost six months of Ambassador status (100+ nights AND $20,000+ spend by August 1st), I've gotten exactly one Your24 and *two* macaroons (in an overseas LC property) in a cute (or not) little mesh bag. Those same macaroons were available for free every afternoon in the lounge and they sometimes appeared at happy hour too. Obviously I'm not impressed. [QUOTE]

I take that back, I did receive a tiny mesh bag filled with three Hersheys kisses. So, I’ve got that going for me.
In all seriousness… It seems like they are directed to do the absolute minimum unless you raise a stink.
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