FlyerTalk Forums - View Single Post - Booked AP ticket 6 months ago, flying in 2 weeks, SQ can't find me
Old Feb 5, 2019 | 6:59 pm
  #22  
Happy
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Originally Posted by Stranger
If you can see your booking on aeroplan.com, it should show the booking references on all airlines.

No, it did not show for me. I have to call Aeroplan to get those.

In fact my booking on Aeroplan is all screwed up with the last segment UA IAH-FLL being shown as 2nd segment between MIA-LIS and LIS-VCE! The stupid site even gave me how many hours layover between the 2, completely oblivion to the fact that there are MANY days apart between the 2 fkights!

It still is in its messed up display shown on Aeroplan site despite agents told me the website would eventually "correct" by itself. All assured me they see the itinerary perfectly fine at their end.

I was relying on Saudia site, the partners sites, and UA site to make sure nothing is amiss on the booking, for now.

One thing I learn - UA actually can give you receipt showing the full itinerary AND the breakdown of the taxes and fees while Aeroplan site does not even give me a total amount. UA shows every little details despite the ticket is not a 016 stock. It surprises me.

On Aeroplan site, I got this box

TAXES, FEES, CHARGES AND CARRIER SURCHARGES
UNABLE TO CALCULATE AIRPORT TAXES, FEES & SURCHARGES ONLINE

Airport taxes, fees and surcharges for the destinations you selected will have to be calculated manually. Once you finish your booking, you will be instructed to call the Aeroplan Contact Centre in order to complete your reservation.

Just how come UA who is NOT the ticketing airline, can display full details of the taxes and fees, while Aeroplan/AC could not give even a total?

Last edited by Happy; Feb 5, 2019 at 7:08 pm
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