Originally Posted by
Kacee
That is an overstatement. The waitlist processes, but there may be a lag of as long as a few hours after the inventory opens. I'm pretty sure you have experienced this (clearing off the waitlist)
I don't waitlist often, but clear a handful every year.
You are correct [MENTION=659374]Kacee[/MENTION] I do clear off the waitlist but there have been times when I have been surprised the UG has not come through as I generally fly on "off days" as I have that flexibility. I ended up with one UG not cleared last year which was highly unusual for me as the last few years I was able to use every one of my upgrades and miles + co-pay. My wish is that United would not allow folks to "jump the queue" or perhaps instruct their CS agents not to push through the UG when there people on the waitlist.