If flying British Airways Plat IAP is worthwhile
I found the agent fairly knowledgeable but I needed to guide them through exactly what I wanted. It is a complex trip. They listened and found a decent price. The most important thing of value to me was the ability of the TA to book seats without charge. That service alone saved us about $570 dollars plus or minus on the trip. They charged the $39 x 2. It was also useful to use some MR points to bring down the price. We also got 5x the points for the cost of the trip.
Overall experience excellent. I will use them again.