Can't find Norwegian's Flight Compensation EC 261/2004
Hi everyone,
My wife is an American (non-European) who flew DY7149 on January 16 2019 from CDG to BOS. The plane suffered technical issues and then diverted back to CDG. The flight was issued a new flight number (which I forget) and landed around 11:30pm instead of 8:10pm (so it was over 3 hours late).
I've looked everywhere on the Norwegian website and can't seem to find the form to claim the EU Compensation. There are links to the European Commission's website and a link to claim other expenditures like hotels, but nothing to claim this. Does anyone know where the form is?
Also, this makes me suscpicious that Norwegian is going to be non-responsive to the claim anyway. Is it worth going with a website like AirHelp.com (or do they take a large cut)?
All of this was easier when I faced a similar situation with BA!
Thanks!