Originally Posted by stimpy

At a recent IC Marseille stay, they said that HQ used the input from the hotels running Club Experience and will soon roll out an improved version. And they went ahead and gave me most of the Club Experience package anyways, namely free breakfast and drinks during happy hour. But not the afternoon tea, which to me was the part that wasn't working good anyways.

As for the IC Marceau, I stay there often and what you do is kindly request if you can have breakfast included as an RA and they will give this to you as an "offer" from management.