Originally Posted by
FamilyOf6
Did you receive your Avios for this?
What happened to me was that they awarded the 1,000 Avios, and then on 23 December they took the 1,000 Avios back (Merry Christmas!).
The BA eStore agent said quite brusquely that there was an earlier order from me from November 2017, therefore this didn't qualify as the initial subscription. Complete nonsense of course, as I'd never heard of this company before the eStore.
I then contacted Cornerstore, whose (much, much more friendly and helpful) agent said that there was no previous order, but because I had used a money-off coupon, their reward partner had refused the transaction as ineligible. However, since these T&C's were not printed on the website at the time, they decided to honour the offer after all.
So a bit of a shambles all round, but they did promise to return the 1,000 Avios to my account eventually. Currently waiting for that to happen in the next few days... hope you have similar luck!