Originally Posted by
AC*SE
Check your fare calculation. If you are ticketed on a flight operated by a 787 and then downgagued, and if your fare calculation includes an upfare for signature service, then you'd be entitled to claim that fare difference, but nothing from the base fare.
Thankfully this is not a paid ticket. If I had paid cash I would be pushing for a refund or I would do a chargeback due to how the flights are advertised as I mentioned above.