Originally Posted by
CZAMFlyer
It sounds like some people believe the affected travellers might be complaining publicly. This account was from a detached observer, not from one of those unlucky to have missed their flight. "It's winter and it's cold" are frankly pathetic excuses for the effect these unprecedented (since last winter) -15ish temperatures have inflicted upon an operation so clearly unprepared for winter.
The original post was from someone on the flight who chose to remain on it. So-called experienced travelers should be able to take a weather disruption in stride particularly in the winter and when there are widespread transportation disruptions across a region. Sure, it's not fun but we've all done it. The flight was delayed just under 4 hours during a week when far greater disruptions were occurring. Hardly earth shattering.