Originally Posted by
Dr. HFH
When you call to make the change, take this approach: "I'm thinking about changing my ticket [describe change here]. If I did that, would there be any additional charge? How much?" That's what I always do on any ticket. If you call and say, "Hi, I'd like to change my ticket to....", you could end up with an agent who, in his/her zeal to provide good customer service, makes the change before you understand the cost. Then the space you previously had may be unavailable. Overly cautious, yes; but I always prefer to avoid rather than solve problems.
Well I called BA and the girl attempted the changes, was put on hold and she came back and said that the changes have to go through sales team (which I expected) who are on skeleton staff so said they would call me back. Not had a call back a day later but both changes have come up on the booking, haven't paid any services fees yet and I was able to select the seats this morning!