FlyerTalk Forums - View Single Post - AC738 on 787 switched to AC756 on 737 in J. Any recourse?
Old Feb 1, 2019 | 1:28 am
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nexusCFX
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AC738 on 787 switched to AC756 on 737 in J. Any recourse?

Hi. I had an Aeroplan booking for December on AC738 in J. When I booked, this was operating with the 787 and Air Canada is very clear to note that it "Includes lie-flat seats" when you book these with cash. Now I'm seeing that from the end of October onward this flight is gone and I've been moved onto AC756 which is on a 737. I would rather just pay cash and fly J on United's SFO-YYZ flight if I'm going to be on a 737 anyway.

Do I have any recourse here? I'd like to just get my miles and taxes back without having to pay the Aeroplan cancel fee but I don't know if that's possible.

I'd also like to know if anyone can confirm that the flight is indeed gone from the schedule and won't be returning for that time period. I seem to remember the flight number AC756 being run on a 787 in the past so could it be that the 737 is a placeholder?

Last edited by nexusCFX; Feb 1, 2019 at 1:40 am
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