Originally Posted by evergrn

No, never spoken with a supervisor. Just have talked to a lot of different reps over the past couple years. Maybe I need to do that.
I don't see anything like that on the corporate travel booking site. Have no status with AS (but then again I have no status with DL either). My AS# (as are UA# and DL#) is on my corporate travel profile. I don't think that's an issue anyways, because my corporate booking comes up under my booked itineraries on AS.com when I log into my account.
This problem of being unable to purchase seat upgrade is unique to AS, in my case.