Originally Posted by
mlqsko
Yesterday I had a chat with CS on the web site. Was looking at buying a ticket CPH-HEL-HKG. When checking availability for an upgrade when searching HEL-HKG it shows available, but when searching CPH-HEL-HKG - nothing available, same date for both searches. So I asked the CS if I buy a ticket CPH-HEL-HKG, can they upgrade my HEL-HKG segment, as I really don't care about CPH-HEL, they said because CPH-HKG is different itinerary than HEL-HKG, they cannot.
The hell!!!
I would have just bought the flights and upgraded the LH segment. In worst case just cancel the ticket within 24 hours of purchase (given that you book at finnair.com). Quite simple.