Originally Posted by
quinella66
I had the same problem - my stay on points is in June and since the new hotel will not honor elite benefits, I called and got the Suite night awards applied to a different stay. Now, the stay for princeville doesn’t even show up on the Marriott app, but it is still valid.
Glad we are getting to stay there on points, but bummed that we get no benefits like upgrades, breakfast, etc.
It's been over a month and still no SNAs back even after discussing it with my Ambassador on multiple occasions and escalating with their IT. I guess 3000+ lifetime nights don't count for much any more
On another note, going to miss this property. The Westin nearby doesn't cut it.