Originally Posted by lewisc
The hotel shuttles in Newark are supposed to drop you off at the air-train NOT at the terminal. There is a sign in the van telling you if you don't like the policy complain to the airport. It was suggested by the hotel that if you ask and tip the drive will usually risk getting in trouble and drop you off at the terminal. Not sure if the drivers get fined or a warning.
Odd, there was no sign in the van and the driver had no qualms about hitting the terminals on my last trip to EWR. He simply asked all the pax which one they needed and there we went.