Originally Posted by
21H21J
[MENTION=566057]KARFA[/MENTION] where is the 35 minute conformance check detailed? I'd like to point BA's customer relations team to that information.
I know this mentions security so is more specific to INT-INT connections and coming from landside but the principle is exactly the same for DOM-INT connections.
https://www.britishairways.com/en-gb...rt/heathrow-t5
Departures
The Departures area is located on the top floor of Terminal 5. You must meet the following times, or you will not be allowed to travel.
- Check-in closes 60 minutes before long haul flights depart and 45 minutes before short haul flights depart.
- Pass through security at least 35 minutes before your flight departs.
- Be at the boarding gate at least 20 minutes before your flight departs. See the 'Boarding' section, below.
Depending on the type of your connection the conformance bp check cutoff can be less than 35 minutes, but never more than 35 minutes.