Originally Posted by
Passmethesickbag
My two original cases were good, sturdy, and attractive. It is the cheap ones that BA insisted on replacing them with (they refused my request to allow me to replace like with like and reimburse me) that have a lifetime of about one year (in the case of this particular bag, less than that), so I can't really bring myself to feel gratitude to them. I would have been a lot more sympathetic in the days when BA didn't charge me extra for tickets that includes a checked bag.
The cheap bags that K2 use really do annoy me, so I understand your frustration.
Perhaps you could leave it prominantly in T5 (open so as to not cause an unattended bagged scare) with a sign attached demonstrating how poor quality replacement bags are, and all FTers and others who agree can take pictures and tweet them out. You never know the power of such a campaign.