Originally Posted by CMK10
he refused to get out of his seat to help us with our luggage and he spent a good deal of time glaring at us. While we alighted from the bus at the hotel the third time I heard him muttering. Is my policy of no tipping incorrect? Should I rethink my staunch refusal for handouts?
If the driver helps you with luggage you should tip. Since he knew about your policy of not tipping I don't blame him for not doing something he isn't being paid to do.
The hotel shuttles in Newark are supposed to drop you off at the air-train NOT at the terminal. There is a sign in the van telling you if you don't like the policy complain to the airport. It was suggested by the hotel that if you ask and tip the drive will usually risk getting in trouble and drop you off at the terminal. Not sure if the drivers get fined or a warning.