Originally Posted by sic incognito
True, but playing the devils advocate, the CO website indicates that the specific flight is operated by another carrier. It is kind of a fineprint, but it is advertised as such...
....but not very customer friendly. In fairness most airline websites are pretty bad at pointing out things like fare class, T&C, mileage conditions etc.
If only more of them followed the example of Singapore Airlines - their booking process is excellent and makes a point of indicating which fares qualify for mileage.
-- Dambus