FlyerTalk Forums - View Single Post - DCC: Dynamic Currency Conversion (2017-2025)
Old Jan 30, 2019 | 12:32 pm
  #564  
Im a new user
5 Years on Site
 
Join Date: May 2017
Posts: 2,049
Originally Posted by Majuki
There's still the chargeback route, which is what I would still suggest the OP pursue. "I wasn't offered the ability to pay in local currency."
If a merchant performs a fraudulent transaction, there are at least three ways for the customer to correct the transaction amount.
  1. Request a chargeback.
  2. Sue the merchant in the merchant's jurisdiction. Pay attention to who's paying the legal costs as those could be substantial.
  3. Settle for compensation out of court.
This customer chose method 3 and the merchant accepted. Since both parties agreed to some amount, I do not think that it is possible for the customer to seek additional compensation by using one of the other methods.
Im a new user is offline