Originally Posted by
MSPeconomist
It's not "our" account. Starriott doesn't offer family accounts.
I am always prepared for a hotel to not give my wife benefits/amenities if I am not there......but in all these years it's never happened. Most times I arrive later as we frequently have to travel separately. Other times it's a softball weekend where I'm staying home and am never coming.
I agree with this -- if a hotel chooses to follow the rules to the letter, then you smile and accept it.....then make a mental note to choose another hotel when you're in the area.