- Name of the hotel:
Mercure Paris-Val-de-Fontenay

- What is your Le Club status?
Platinium

- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
No

- Which room did you book and which upgrade did you receive?
booked: classic room
received: classic room (I have checked that superior rooms were available when I was in my room, but I did not want to go down to the reception
.
- How are the rooms?
Classic room are old (the superior one have been renovated

- What was good and what was bad?
The main reason I didn't like this hotel is my check-in experience. I had checked in on line, but nothing was ready. Absolutly no LCAH recognition : no welcome drink, no amenities, no upgrade.

- Did you get club lounge access? How was the lounge?
no lounge

- What about welcome drinks, welcome amenities or any other special perks?
Absolutly no LCAH recognition : no welcome drink, no amenities, no upgrade.
I am really tired about begging for LCAH recognition at Accor Hotels in France, so I did not go back to the reception to ask for it.
After my stay I made a claim to Accor CS. Only one week after, I had an answer from the hotel which admitted not having applied LCAH programm and offer me 3000 points (which is really generous).

- Value for $ or Vouchers? Would you return?
It was quite cheap for Paris (even if this hotel is outside Paris). I may return because this hotel is well placed for some of my meetings.