FlyerTalk Forums - View Single Post - Enhanced customer service commitment including free DirecTV on all DTV A/C.

Jan 30, 2019 | 5:55 am

#2

DEN

Join Date: Jan 2004

Location: Golden, CO USA

Programs: UA 1K 2MM, Hilton Diamond

Posts: 795

Something I read years ago that has stuck with me:

"I am always amazed at how much a company will spend in advertising to get me to come to their store, when, if they had just treated me right, I would have never left"

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