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MrAndy1369, as you are a deaf FF, do you agree with this statement by the two?
The "infamous" Deaf airport discrimination experience... No one in our community is immune to this kind of oppression.
It just sounds to me like they took a 'normal' passenger experience (not getting the seat you want), and quickly attributed it to discrimination, escalating the situation. The main actions (going behind the counter) were by them. The GA may have been a jerk, but let's face it, any passenger can have that experience, but you aren't allowed to cross certain lines regardless.
Originally Posted by
defrosted
"The couple said the agent failed to do something many airlines do in this situation: ask for volunteers to switch seats."
Yeah, don't know about you, but I have never seen that happen before at the gate.
I've been paged by the GA and asked to swap seats on more than one occasion. It's only happened to me on US domestic flights.