FlyerTalk Forums - View Single Post - Your success rate on a glass of ET tap water?
Old Jan 30, 2019 | 12:00 am
  #55  
orbitmic
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Originally Posted by corporate-wage-slave

There is a "however" coming. The OP has, with understandable rationality, put a whole series of barriers in the way too:
- 1. not willing to pay for water
- 2. not willing to use Avios for water
- 3. having a rather high level of short connections AND cabin service failure.
- 4. preferring to travel EuroTraveller
- 5. sitting by the window
- 6. sitting near the front of the cabin/exit rows
- 7. unwilling to disturb neighbours
- 8. not overly keen on using the call bell
(Numbers added for simplicity) All good points but worth noting that they predict very different things.

For instance 1,2,3,4 arguably don’t make the service issue any worse but merely more noticeable by simply leading me to want to avail myself of the tap water service. I mean if I only flew ET or bought water, I’d simply never need to ask for tap water and would this ignore whether crew were effective at delivering it or not.

by contrast, 5,7 and 8 just means that the delivery problem becomes a bit more frustrating (though again, at the end I do either end up bothering neighbours and asking in the galley or asking a passing crew member on their rubbish collection run so I do end up getting the water, it remains that I think everyone, crew included, would be better off with your excellent jug suggestion and getting it right there and then imho)

finally 6 is the one that makes me more likely to have my request forgotten. Typically, crew who choose to go and fetch water at the first opportunity get it to me invariably but if they abide by the instruction to do so at the end of the BoB service they forget more often than not and probably wouldn’t if I were in row 28.

i think another paradoxical explanation btw is that I think the more people ask for tap water, the less we tend to be forgotten. Also interesting!
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